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Microsoft Social Engagement

Truly connecting with customers is empowering, satisfying, and leads to real results.

Social Engagement comes with all Dynamics 365 Enterprise Edition Plans and Plan 1 Applications.

Social media is a valuable tool for most employees throughout large organizations, not only the marketing department. Social Engagement makes it easy for a wider range of workers to connect with customers.

Get an Overview


Take a look at the basic features of Social Engagement, how to sign in and set things up, how to use the interface to easily navigate the different areas, plus tips about settings, user profiles, automation, and more.

Get Started


Social Engagement is always adding helpful new features, bug fixes, and late-breaking information. Find out the latest on how to stay up to date in the future by visiting the “What’s New” page today.

See What’s New


Gain an in-depth understanding of how to manage the connection between Dynamics 365 Enterprise and Social Engagement, optimize and change settings, and the consequences of deleting a connection.

Manage Your Connection

For more information on how to use Social Engagement within your Dynamics 365 program, please submit our simple form to arrange an in-depth consultation.







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