xRM Services

Leverage is a powerful word. Let's face it, implementing a new enterprise software application, regardless of software publisher always has its attendant risks. That's why it's important to have as much information as possible before you make your IT decisions. We can support you in creating a strategy that will allow you to leverage technology that accommodates your evolving needs. Through the Microsoft Dynamics CRM "choice" model and .NET platform, we will assist you in meeting challenges and mitigating risks.

xRM is a Microsoft Partner that has fully embraced the "choice" model. That's why we understand the pros and cons associated with each model— Hosted, On-Premise and Hybrid — and can guide you through the appropriate selection process. More importantly, because we internally service all models we can be objective with our recommendations. We have worked closely with Microsoft to create the Hosted option in the "choice" model and were the first company in North America to offer a Hosted Microsoft CRM solution. Our hosting experience and expertise helps us succeed in the On-Premise model as well, since the Hosted model has some tremendous benefits for On-Premise customers that should not be overlooked.

Strategy in Action

At xRM we want to understand every aspect of your business. Doing so will allow us to offer you the best products and strategy. Every business has its unique set of challenges and strengths that we seek to build on. We work with clients in a broad range of industries—from entertainment and government to finance and manufacturing. Below are some "snapshots" which detail our expertise in a variety of settings.

Entertainment—From post-production to television distribution, this industry is rife with complex tracking and operational needs that are best served by a unified solution. xRM has created a number of high-profile, very effective implementations that have dramatically increased the efficiency and operational method of some major corporations.

Manufacturing—This industry has a unique set of problems relating to efficiency and profitability. xRM has been able to change the way companies do business by deploying highly efficient, customized dashboards presenting data contained in Microsoft Dynamics CRM. As in all industries, the relationship between customer and company is important, but so is the relationship between product and sales. Effectively managing those very relationships is what it's all about.

Finance—As we enter uncharted territory in the way our financial sector is run and managed, the need for a full-featured, reliable platform that can provide the highest levels of accountability, performance, and intelligent data mining becomes greater. For those companies that need a true understanding of the data they possess, no solution is better than Microsoft's .NET platform in combination with Microsoft CRM. At xRM, we believe that tethering a business to this fully-integrated and developed platform in uncertain times is a smart business move.

Government—Companies that win large contracts from federal and state governments often face having to fulfill complex and demanding reporting requirements that sometimes resemble mountains of minutiae. To address this, xRM has provided completely customized solutions which are underpinned by the Microsoft platform. They offer ease-of-use and scalability, and most importantly, help companies meet those difficult conditions.

Learn More About What xRM Can Do For Your Business