xRM and Microsoft Dynamics CRM
xRM solutions are built with Microsoft Dynamics CRM, a flexible and powerful application that fits with your systems and equips your people to unleash their sales, service, and marketing potential. Building xRM solutions with Microsoft Dynamics CRM is a fast, affordable way to take your business to the next level.
Microsoft Dynamics CRM integrates directly with Microsoft Outlook enabling your staff to work within the familiar, comfortable Outlook environment. Microsoft Dynamics CRM also integrates with Microsoft Office applications, including Word, Excel, and PowerPoint, making collaboration easier than ever. The result: everyone in your business will quickly be able to begin using Microsoft CRM for managing customers, service delivery, and workflow processes. Get ready to:
Handle customer management tasks by sending and managing e-mail, storing contacts, and managing your appointment calendar—without leaving Outlook.
Meet your business's requirements by tailoring Microsoft Dynamics CRM to match your specific goals. Intuitive, web-based design tools make it easy to modify application forms, data fields, and relationships.
Streamline processes through process automation that transform repetitive tasks into powerful, automated business workflows.
Integrate applications and information using web services to create seamless links across systems and platforms. Gain control over information flow from an inter-business, intra-business, and citizen outreach perspective.
Measure the success of your programs with powerful tracking and analytic tools that provide key performance indicators and graphical analysis.
Choose from the links below to learn more about the xRM concept or Microsoft Dynamics CRM:
xRM Defined
xRm and Microsoft Dynamics CRM
Why Microsoft CRM?
The Top 10 Reasons Why Your CRM Should Be Microsoft CRM